Visual is one of those approved installers and has been for a number of years, ever since we proved to FENSA’s assessment team that we complete all of our window and door installations to the highest possible standards.
The Fenestration Self-Assessment Scheme (FENSA) is the industry’s most respected Competent Person Scheme.
They will be there for you if you run into any problems with the FENSA installer you choose, not that it’s likely you will be left disappointed by the work carried out by Visual or one of our fellow FENSA-registered firms.
A very significant document will also be given to you when a FENSA installer is given responsibility for fitting your windows and doors – a FENSA certificate.
N.B. Non-FENSA installers won’t be able to supply you with this certificate.
It represents one of three things. Firstly, that the windows and doors have been certified with your local authority, Secondly, that the windows and doors meet expected thermal efficiency levels. And lastly, that the windows and doors are fully compliant with UK building regulations.
As soon you’re given the certificate, put it in a safe and memorable place. You will need it at the time you want to sell your home as it will be requested from you by a buyer’s solicitor so that they have proof that the windows and doors you had put in meet the necessary standards. If you don’t have a FENSA certificate to hand over, it could cause a serious problem and put a sale under threat.
A lost certificate can easily be replaced.
Just go to the FENSA website and put in your address and, if you have it, the certificate ID no. It will cost £25 to get a replacement certificate.
Ask to have a FENSA certificate given to you if you ever buy a new house with windows and doors fitted after 2002 by a FENSA installer too.
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