AFTERCARE SERVICE

Once your installation is complete, we’ll remain on hand to sort out any issues. It’s all part of the fantastic Visual service.

20 YEAR GUARANTEE

We’re proud to offer our customers with a leading 20 Year Guarantee. We provide the most comprehensive guarantee in the region to provide you with value for money and a lifetime of reassurance.

Envisage Flush Windows - Monkey Tail Handle

GOOD CLEAN FUN

Proactively maintaining your products is vital in ensuring their longevity. By regularly cleaning and taking care of your windows, doors and frames, you’ll help keep them look great and in fantastic working order.

To help homeowners like yourself, we’ve created a series of guides that explain how you should care for our products. Please see our ‘Helpful Guides’ section for more.

Aftercare - Cleaning

CONDENSATION

Condensation occurs naturally, yet people wrongly believe that its appearance is a signal that something’s wrong.

In fact, the opposite is case! Condensation appears when moisture in the air meets colder surfaces, such as window panes. Seeing condensation on the outer panes of a window means that they’re performing as they should – by keeping cold air out.

Only if you see droplets form on internal windows panes should you be concerned. If that does happen, please get in touch.

For more information, visit our section containing our guides and advice.

Aftercare Condensation

VISIT OUR MIRFIELD SHOWROOM

We’d love to see you in our Mirfield showroom, where you can sit down with one of our very experienced consultants and chat through all the requirements you have.

GET DIRECTIONS

WANT TO GET IN TOUCH?

If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.

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Want to speak with an Advisor? Give us a call on 0800 542 0165

Our friendly team will be pleased to help with any questions you may have.