HELP & SUPPORT

At Visual, we promise to be on-hand to provide you with any help, support and guidance that you might need before, during and after you improve your home with us.

Whether a new, returning or prospective customer, we want to make it as easy as possible for you to find the information you need. Use this section to learn about our process, get guidance or reach out to a member of our customer service team.

What Happens Next?

WHAT HAPPENS NEXT?

What should you expect to happen once you place an order with us? Find out how your project will progress here.

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UK Manufacture

UK MANUFACTURE

Discover about our exclusive UK manufacturing partners and learn about how we ensure only the best products are used in your installation.

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Installation Focus

INSTALLATION FOCUS

All Visual installers will work tirelessly and consideratly to ensure that you’re happy as your project progresses.

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Visual Aftercare Service

AFTERCARE SERVICE

We are committed to providing an exceptional service to all our customers. If the need arises, our team of aftercare specialists and engineers are on hand to help.

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Visual Guarantee

OUR GUARANTEE

At double the industry standard, we’re proud to provide our customers across West Yorkshire with our leading 20 Year Guarantee

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Helpful Guides

HELPFUL GUIDES

We’ve created a series of helpful guides to help homeowners learn about our industry and our products. We hope you find these useful!

VIEW OUR GUIDES
FAQs

FAQs

Visit our FAQs section and find answers to commonly asked questions about our products and services.

READ OUR FAQs
Our Customers

CUSTOMER REVIEWS

Many of our customers return to us again and again and are happy to recommend our services. That’s something we’re incredibly proud of.

READ OUR REVIEWS
Request Service Visit

REQUEST A SERVICE VISIT

If you have been advised to get in touch, or if you’ve found a potential fault, please alert us directly here.

REQUEST SERVICE

WANT TO GET IN TOUCH?

If you’d like to discuss our products and services further, you can contact the Customer Service team by completing the form below.

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Speak to our Customer Services Team on 01924 880970.

Our friendly team will be pleased to help with any questions you may have.