Every day we receive letters of satisfaction. In fact people who choose us are often so pleased with their purchase and the unbeatable value for money, they do not hesitate to recommend us to family and friends. Take a look at what our past customers have had to say!
Staff were punctual,well mannered and tidy. They clearly showed their expertise and high standards of workmanship. I am extremely satisfied with Visual Conservatories, Windows & Doors and will certainly consider them for my replacement Front Door/Window.
From the initial survey to the finished job, the service was excellent. the fitting staff arrived bang on time and completed the work in the alloted time scale. The door looked fantastic when fitted. Staff were polite and tidied up on completion. The only criticism was a misunderstanding over the fitting of a flood door to the frame. We were led to believe that this was do-able but the fitters said it wasn't. That aside, no problems at all.
Very pleased with the whole experience and quality of product
very happy with my windows the staff where all very helpful meaning all the rep that called to give me my quote and the staff that came to measure up and the installers were very pleasant on time both days didn't make any mess very efficient and well mannered and would certainly recommend this company again
Two large windows and one small, plus a new front door. Designer suggested cladding for roof which I'm pleased I accepted. Excellent finish quick and efficient fitting.Very good company called me and kept to commitments they had made.
Replacement of two upper storey windows. Carried out efficiently and expertly within the estimated time frame. Very good product, accompanied by excellent customer service and satisfaction.
From walking into the showroom to having the windows fitted it only took three weeks. They came to fit them on the worst winter day, blizzard conditions, snow thick on the ground and freezing cold. But this did not deter the fitters, they just got on with the job, and what a fine job they did. They cleaned up after themselves, it was as though they had never been here. From start to finish the overall process was excellent, I have and would recommend this company to anyone who is wanting to replace their windows.
A slight hiccup on one of the days that needed attention but they were very professional al and did what they promised promptly. They chased us not us chasing them which is a rarity in most trades let alone this type. They even replaced our broken steps to the conservatory free of charge as a good will gesture which was nothing to do with the original quote. What was once an extra space that had its usage has now become the focal point of the house. Would use gain once I have some more pennies.
THE BEST FIRM I HAVE DEALT WITH ALL THE GROUND WORK TO THE ERECTION WAS FIRST CLASS,UNFORTUNATELY BEFORE THEY COULD PUT THE FLOOR DOWN WE HAD A FLOOD AND WAS OUT OF THE HOUSE FOR 9 WEEKS,VISUAL SAID NOT TO WORRY AS THEY WOULD FINNISH THE JOB WHEN WE MOVED BACK HOME THEY PUT THE FLOOR IN THE CONSERVATORY AND ALSO THE SAME LAMINATE FLOOR IN OUR KITCHEN ALL THE WORK IS FIRST CLASS AND THEY CLEANED UP AFTER EACH JOB,WE CAN ONLY SAY A BIG THANK YOU TO ALL AT MIRFIELD BRANCH THANK YOU ALL -GEOFF&BRENDA
Great process, made the windows and doors part of our kitchen renovation as painless as possible. Fitter especially excellent (went out of his way to remove a course of bricks, and provided instruction on door operation), and everyone in showrooms (mirfield and birstall) fantastic. Well pleased with the end result. (Feel free to use that bit in any marketing collateral - just not my name or email, thanks) (As an aside, you should really get this website secured with SSL certificate - people are submitting vaguely personal details - I know a great IT firm in Huddersfield who could help ;-) ) Happy new year!
Thrilled with our new windows and doors - made me proud of my home again. Excellent service, price and workmanship. Would recommend to my friends and family.
We had new black windows fitted at the beginning of October. We love our black windows the quality is really good and they look brilliant. The fitters were were committed to making a good job.They were reliable, hard working, polite and even did a good job cleaning the windows after fitting. We did have a long wait t rectify a problem but this is now done and we are thoroughly satisfied with the end product.
Delighted with every aspect of the Orangery installation,from sales man Steve, Steve and Gary in office (most of time) ah, girls on reception, John & Brandon builders superb, can't thank them enough, Big Al, Paul, Mark & Mark, Kevin and all others who popped in, the whole team was there when needed to lift RSJ's in to place,The project went like clockwork, all ways some one there for the next stage, all rubbish removed, the finished product is marvelous best thing We've ever done, Recommend Visual for this type of work. Thank You, Alan & Veronica
The whole experience was excellent from inception to completion, with total appreciation of my requirements from all the staff. Also the staff were friendly and hardworking and punctual!
From initial contact to completion very satisfied good job done.
As customers we are not easy to please, we have a sharp eye for detail and could be dedcribed as ‘nit-picking’, when actually all we want is things to be done as they should be done, and and a good end product. We could not be more delighted with the final outcome, a high quality product, superbly fitted and finished off. Well done VISUAL, we would sing your praises to anyone who would care to listen. Thank you !
we are very satisfied with all aspects of the project . Price , all the workman were proficient and polite, arrived at the time we were told they would, and they cleaned up after each days work. Friends who have visited are very impressed with the quality of the conservatory. We are pleased we chose your company.
Only one nit pick the sliding door to the outside is quite a narrow opening and we didnt realise it would be so narrow.
Our initial contact in the salesroom was an important factor in our decision to go ahead with Visual. Steve Cooper was genuine, knowledgeable of his product and accommodating of all our requirements. After a slightly bumpy start with the initial building work, the process restarted and moved at a steady pace. However, once the base had been laid, the framework, electrics, plastering and flooring moved swiftly, smoothly and very accurately. The workmanship and quality of the whole work carried out by each tradesman was outstanding. The project managers at Visual always kept us informed and were always on hand to answer any of our queries in a friendly manner. The finished product has gone beyond our expectations and we are very much enjoying our new relaxing facility.
Really helpful in giving us priority in view of the need to replace a damaged window. Matched previous windows installed by Visual but price was higher than expected.
A very good experience in dealing with Visual. Prompt, polite and a good product. Thank you
After a few weeks looking around different vendors for substantial work to be undertaken on my bungalow( new French Doors, new patio doors and new conservatory roof) I was losing hope of finding someone who could provide all three in my timescales and at my budget. During a visit to Birstall IKEA I saw an sign for Visual Conservatories and took a look at their demonstration setup. After a little negotiation I was happy to proceeds to a sales person visit and was surprised that everything worked out to my specification, The worked undertaken was very professional and the quality was high. All debris was removed from site and all the installers were a great team, well mannered and a happy bunch. In addition to the work performed Visual went above an beyond by fixing parts of my current conservatory walls to make everything as good as new. ( bear in mind they were paid to do the roof only). They repaired much of the loose/damaged trim to a high quality at no extra cost. I cannot recommend this company enough. It is top of my list for the family should they require any work they may need to be done The team were Phil, Kevin + another whose name escapes me. Great lads!
Pleased with their performance, intend to order further work from them shortly.
Staff very helpfull Fitting very professional
Great service, shame glass roof to conservatory did not meet expectations regarding temperature regulation.
Our replacement conservatory turned into a much bigger job than we originally planned. Visual staff were always very punctual, and polite. They were happy to share their ideas and suggestions with us throughout the entire job. Given the many other tradesmen that were involved in the work, I was surprised, even pleasantly surprised on occasion how well the plan came together!! Yes we had little hiccups along the way, but anything we weren't quite happy with, someone always came back to sort it. Given our personal experience with Visual, we would be very happy to recommend them and the quality of their products to anyone.
Second project within a few weeks. Excellent all round once again. This time for fascias and gutters.
This is the best company we have dealt with for major house projects over the last few years. All staff were very professional, friendly and helpful. All stages of the project from initial contact to completion were first class and stress free. Any issues which arose were all dealt with promptly and rectified. No hesitation in recommending to others and will use again if we have any similar projects.
We had a 4 x 4 Conservatory built & can say the overall workmanship was excellent & we are thrilled with the finish, would certainly recommend Visual. Rgds Tim & Jane Pedley
Very impressed from the outset. All very exactly as planned. We were constantly updated with the progress and planned work. All accociated trades were excellent in all respects, all being polite, respectful and informative. Impressed by the level of quality assurance undertaken to ensure the quality of the work and ensure the next trade could take the project forward. Timescale excellent from our point of view, from initial showroom enquiry only 5 weeks to complete the project, despite the weather. We are extremely happy with the outcome and would recommend the company to anyone.
This is the second time I have used this company and their workmanship is second to none. Absolutely brilliant from start to finish. Every single person, from sales, to trade professionals were so polite and the quality of work from start to completion was outstanding. It was the quality service and professionalism that had me return after initially having a large window put in. I didn't want nor did I go anywhere else. The price was unbelievable, especially when you consider the tremendous finished product. It's the most beautiful Orangrey, completed to the highest of standards. I will use visual again and again, if needed in future. Well done guys, professional job through and through. Thank you
Unsure as to whether we should receive any guarantee paperwork following completion.
Project completed in an efficient manner after "misunderstanding" over type of side panels requested/fitted i.e. only plastic side panels supplied whereas understood would be of same material as door. Staff polite and punctual,pleased with overall effect.
Hi Steve, just a few lines to let you know how happy we are with our new orangery, the whole project ran like clockwork from start to end. Nothing was too much trouble for all of your staff, each gang arrived as and when promised and worked very well even though the temperature was well below freezing at times.Maybe special thanks go to Graham the builder who applied a few little changes along the way as we kept changing our minds about things. All in all 10/10 for everyone for a good job well done. We will not hesitate to recommend your company to one and all. Regards, P & M Walker.
Great team of various trades who came to our house, very friendly, done a fantastic job. Would recommend visual to friends and family.
No hassle, quick to complete once a decision had been made and the windows and doors were fitted quickly. The few errors were sorted within days and really pleased with the finished result. Thank you
From the initial start day everything went as planned. Each team were professional, punctual, polite & worked to the plan timescale. There were no delays between one team finishing & another starting which can be a problem in the building trade. It is good to say that we are extremely pleased with the finished Orangery & would recommend your company to anybody.
Brilliant service,Rockdoor fitted with no issues. My parents are still waiting for the £50 referral cheque though.
A fantastic service and excellent standards by the fitting team that was only let down by poor communication from the office based staff. On two occasions incorrect dates were given which meant we lost 2 days of our own work waiting for contractors to turn up only to be informed that they were coming on a different day. At times the onsite teams were not sure if other contractors would be turning up (plumbing/gas engineer) and it was left for us as the client to phone the plumber direct and confirm his attendance.
Great service all round with a special thank you to Kevin the floor fitter
We were very pleased with the total service and implementation of our conservatory by Visual. Not everything went quite to plan however things were sorted out very efficiently. We would also like to say that each team from digging of foundations right through to snagging and final completion were all very polite and efficient -and also drank a lot of tea and coffee! We would not hesitate to recommend Visual.
The fitters were excellent. They arrived early and got on with the job expertly,efficiently and with professionalism. Answered any questions we had about fitting blinds to UPVC windows and even gave us a couple of screws.
Brilliant from start to finish, all staff well informed,polite, and very professional
On the whole we were pleased with the salesman, the ordering, measuring and the fitting date. The fitters were really efficient, neat,hardworking, polite and respectful. We do love our windows but it's just a shame we found a couple of faults that we are still waiting for one of them to be put right. At the bottom of the living room window farme was scraped, it was rough and some of the white was showing through the black painted frame. This has been painted black but it is rough (we can live with this). The glass on the same window has a scratch on the outside that you can feel. We are getting a replacement for this in the future. We had two doors fitted a few years ago and are very satisfied with doors which still look like new.
The whole project from start to finish went smoothly. The attention to detail and the polite and effective communication ensured at every stage that our needs were met. Steve Cooper was particularly effective in interpreting the needs of Orion the original builders who still had a say in what was built within the first 10 years of construction of our home. From outline drawings and schematics to achieving permission to proceed all queries were cleared and acted upon. The groundwork was started on time as agreed and from then on things moved at a very fast pace within the 3 week planned project time. Groundwork was completed in the first week. The second week walls went up and by the start of the 3 week the glazing was completed and we were water tight. First fix services were installed as the build progressed. Plastering was finished at the end of the third week and project completed by the following Tuesday. When the heated floor, joinery work and final fix electrical work was completed. The work had run on due to a very small delay because of the bank holiday. By the end of the fourth week I had reinstated the garden and painted and decorated throughout. Our neighbours were very impressed with the site organisation and cleanliness as were we. There was very little disruption considering all materials had to be transported through the house from front to back. The only evidence of work being done was the skip in the drive way and pallets of brick and block which were not there very long. All in all a most successful project. Thank you all at Visual Mirfield David A. Jones
Although only a small project we are very pleased as to how our plans were interpreted and the result is excellent.
Excellent work from most of the trades, few problems with plumber and the initial visit by electrician. And more training required by the contact within the office, we had a couple of concerns that if he could have answered these questions or confirmed he did not know the answer but could get some to ring me or find out the answer and ring me back. But really happy with the final product and would definitely recommend your company. It's not often you get this level of service. THANK YOU
Your representative and surveyor were experienced and very knowledgeable. Your installers were very experienced,skilled and hard working, leaving the the site clean and tidy but what really stood out about the two gentlemen who installed my new glass roof, both named Mark, was their refreshingly good and genuine people skills. When I owned an installation company I prided myself on the training that I gave to my installers and representatives. I now find it difficult to accept some of the socially unaware, untrained people who turn up to work on my house so your people were like a breath of fresh air to me. I would highly recommend your outstanding company to anyone. 'Top Marks'
The work on my replacement conservatory was carried out very efficiently, on the date quoted, by a very professional team, and the finished result exceeded my expectations. Excellent value for money. Would recommend anybody contemplating a new conservatory to use Visual Conservatories.
Installation of replacement windows and door was done with speed [they hardly stopped] and workmanship was excellent. My window cleaner is most impressed! Wished I had replaced them sooner and yes, would definitely recommend. K Jolliff 1 June 2016
All workmen that came were friendly and professional. They got the job done in extreme weather conditions, even the boss did his bit. I would highly recommend Visual to everybody. Thank you for a fantastic job.
The company delivered exactly what they promised and within the timescale. The work men were a credit to the company, punctual, polite, very professional. We would and have been recommending visual conservatories to family and friends. Thankyou for a job VERY well done.
Excellent service by a very professional group of tradesmen.
Extremely pleased with the installation of our new conservatory by the Visual team!! The entire process was well managed and the various teams that came across to execute their tasks were excellent. Ample choices were made available for selection and the advice offered was invaluable. Well done to the team and we would highly recommend Visual Conservatories to anyone interested in a conservatory!
The 2 guys that installed my new conservatory roof worked to the highest standard they removed my old roof and installed my new one on the same day we are extremely please with the end product and would not hesitate to recommend visual to anyone.
Really happy with Visual - the workmen Paul and Andrew were absolutely brilliant - they worked very hard and tidied up after themselves on every day they were working. Conservatory great with the underfloor heating and windows and door makes the house much warmer. The two other workmen who came to fit the underfloor heating were also great - would definately recommend your company! Thanks again.
My husband and I purchased, and had fitted doors and windows from your company through Steven ( fitting by Danny and his son), we have been so delighted with the appearance of the systems we had installed, the marketing, fitting and after sales were all incredible. I recently recommended you to my mother and she also has purchased and had fitted, doors and windows which lived up to my expectations and far, exceeded hers. The workmanship was exceptional and from start to finish nothing was too much trouble. Many thanks to Steven and all the team who carried out both jobs from start to finish in such a speedy, efficient, courteous, patient and professional manner. You really are the team who go the extra mile for your customers.
They came on time, did a good job and cleaned up after themselves. We would highly recommend their services. Many thanks. Jack and Margaret
A very professional approach by all contacts and workmen excellent job very pleased.
Delighted with the whole process of dealing with Visual conservatories. Particularly pleased with the installation team who were both quick and professional. The final result of installing a new roof to an existing conservatory has transformed not only the existing room but the the whole house. More than happy to recommend this company John Lewis
Two men-Chris and Chris built us a new porch and we considerd they did an excellent job, on time and with great skill. We would be pleased to recommend the company to anyone, any time.
very good sales pitch very good fitting a bit lacking in follow up No check visit to see if everything ok we had to chase them for customer recomend bonus which was then sorted out
Team were very punctual, polite and professional. Did a fantastic job of the Orangery. Each tradesman left the area clean and tidy and i have nothing but praise for this company any thing i was not happy with was rectified immediately would gladly recommend this company to anyone
All tradesmen were punctual, polite & efficient. Great communication from the project manager who kept us informed about what would happen next. Very happy with the finished product.
A hold up occurred mainly because of the roof design however the company was keen to get the install correct so can understand, but the communication could and should have been better during the delay. However the finished Porch is excellent and must say the tradesmen were top class and a credit to all their trades. All materials used were of the highest standard , nothing was too much trouble for them very polite and friendly, Very pleased with the finished product and excellent value for the money paid.
A big thank you to all the builders, joiners, fitters and the electrician, everyone who worked to complete our orangery acted professionally and despite the awful weather conditions remained cheerful and courteous. Thanks to their team work we have a beautiful orangery in time for christmas. Communication between the office and workmen could be improved as on two separate occasions staff turned up on time only to have to delay work as it hadn't been documented that we were having underfloor heating other than that small hiccough we wouldn't hesitate to recommend visual conservatories, windows and doors
Fantastic service with my new windows and door. Great workmanship and massive improvement to my house. Thankyou!
A great installation, so much so that my neighbour at number 2 stopped to speak to your installers to say she was impressed with how clean they had kept the site and that she would be asking them for a quote early next year! James and Jodie did a great job in awful weather, I was well impressed.
We had our front door fitted first, so pleased, had the Windows replaced, just had the French doors fitted. Excellent service two of our neighbours have viewed ours and have had there's done. I Cannot recommend this company highly enough, from the first contact to the fitting professional all the way. The two men who fit our windows we requested to have back to fit the French doors, as you could not ask for better, tidy working, pleasant and polite delightful. I would not hesitate in any way to say if you are thinking about having new windows and doors don't hesitate they are excellent.
Visual Conservatories, windows and doors came recommended to me from my parents who recently had 2 new doors fitted. I was very pleased with the service I received for the pruchase of my triple glazed windown. I am intended on using them again to replace two further windows in the next 12 months once I have saved so money due to the cost of triple glazing. I would happily recommend them to a friend. The two men who fitted the window did an excellent and speedy job, They were very friendly and cheery. I look forward to contacting you in the near future. Kind regards, Ben
We had front and back doors replaced by composite doors by visual conservatories and we are very pleased with them. When we went to the showroom they explained and showed us what was considered the best doors. 3 weeks later they rang and arranged fitting, they were fitted in one day by excellent fitters without any mess. The house especially the kitchen is lighter and we now have less drafts and higher security. Thanks
Impressed by most aspects of the service provided and very pleased with the finished product. Big projects in your own home are always unsettling but the impact was minimised by a considerate and careful crew. Very satisfied.
Having had no previous knowledge of Visual we were not sure what to expect,but we did not need to have had any concerns. Throughout the entire process we were delighted with the helpful attitude of all your staff and the fitting teams were first class, being efficient, polite and friendly and went to great pains to ensure our satisfaction as a result my wife and I are delighted with our new windows and doors and would have no hesitation inrecommending your company in the future.
On the whole we had a very good experience when we decided to engage with Visual Conservatories in Mirfield and, apart from some minor teething troubles with the conservatory doors requiring adjustments, which were promptly attended to, we have enjoyed it every day.
This company has very good team they all explain everything from beginning to finish they have very good set up I can recommend them to anyone there quality service and communication went very smooth you can say your in safe hand if you go with visual conservatory they will look after you I'm very please with my nice orangeries that built few weeks ago.
the two lads who fitted our gutters,Door and new windows were very polite, Hard working and very professional. They always left everything clean and tidy We are extremely happy with our windows and door and gutters We know if we have any problems you will sort it out out Not like some of the other company's Quite a few people have looked at our new composite door and are very impressed we wouldn't hesitate in passing on your phone number and recommending yourselves many thanks CW Leadbeater
The electrical installation initially was poor and had to be redone, however when we contacted Visual about our concerns they were dealt with quikly and satisfactory. On the planning side I thought that the electrical installation should have been done before the floor was laid that would have probably avoided the above problem.
All the staff at Visual are very professional, very informative with every step on building our orangery. The builders/installers were very punctual and friendly. 1st class service from everyone. We will definitely recommend Visual to all our friends and family.
Nothing more to say - the stars say it all - excellent.
We thought the whole process from the original visit from the salesman, who was extremely helpful and professional, through to the completion of our conservatory was excellent. We have been delighted with the finish and the quality of the conservatory and we would thoroughly recommend your business to anyone wanting a similar product. Everything was completed within a very speedy time scale which suited us well. Roger and Dianne Trevitt
Once again many many thanks to all involved in the ordering and subsequent fitting of our windows and doors. We did not bother getting any other quotes very satisfied from day one!
All staff from start to finish were helpfull,pleasant and you had the feeling they were their for you in a sincere way. This I have to say is most refreshing. The product (a door) is just what I wanted, the guys who fitted it were very helpful and nice. I would recommend the company to others. Thanks guys Wendy Duns
excellent job. good advice on initial design. easy and prompt installation. pleasant manner from all contacts
The sales meeting went well and the date for fitting arranged very quickly. The old conservatory was demolished and the new conservatory was built in 3 days. Then due to difficult circumstances with electrical fittings it took a while to get the conservatory completed. We were completely happy with the workmen who came built the conservatory they worked hard and cleaned up after themselves. The conservatory is now in continual use instead of not used because of heat or cold, the conservatory one looks great.
From initial visit to showroom to completion of a large project including 11 windows,1 Bay window,2 High quality rock doors and an orangery. From visit to showroom to completion took less than 4 weeks and the standard of the products and the workmanship are outstanding,A big thank you to. Stephen,Sales designer. Chris and Sam,Doors and windows. Andrew and Paul, Orangery. Kevin,Joiner. Ben and Ryan,Electricians. Great job done by you all, Many thanks Simon and Susan.
very nice staff, all very polite, you can bring anyone at any time to look around, I went to the showroom in Birstall but older persons might not want to go that far, so they are welcome to look around mine at ant time. we use the conservatory every day and recommend this company to anyone, Thank you Steve Cooper, Steve Brewer
Having seen the new Loggia Conservatories on Ultraframe's website we requested more information from them and they directed us to Visual Conservatories. At the outset we were not very impressed with the salesman, Steve, who forgot which product we were interested in when he arrived, even though we were speaking to him the day before in the showroom and also made one or two other misplaced comments. however we proceeded with the purchase as we were happy with the price and Visual were highly recommended by Ultreframe. From then onwards we were highly delighted with all aspects of the job, from efficient and polite tradesmen to standard of snagging and ultimately the end product. Thankyou Visual we love our new conservatory.
The workmen used were all very good and polite. The drawings for the conservatory, which I only saw when the workmen arrived, showed the wrong dimensions. I had agreed an internal width of 3m and was provided with a conservatory where the external dimension was 3m.
We had a conservatory from Visual about 9 years ago and have been very pleased with it and the afterservice. So, we chose Visual for our new windows and door - we knew the product would be good quality and we felt that the price was fair. The fitters arrived on the agreed day and time and they proved to be excellent in the way they went about their work, polite, accommodating, took real pride in the job and made the minimum of mess and disruption. The overall experience was excellent and we would be very happy to have Visual for any further home improvements. Our only slight criticism would be that there can sometimes be communication issues within the company.
Replacement conservatory completed to a good standard with professionalism throughout. The fitters were very professional, arrived on time and completed the job to a high standard in one day. Thank you.
We can honestly say every stage of the building of our orangery has been a pleasure. The workmen, Alan & Dean, John & Ben, Mark & Mark, Ben & Ryan, Brendan, Ian, Trevor, and Kevin have all done a wonderful job. Always on time and all very courteous. We felt in very good hands when we visited the showroom. All the work has gone smoothly. We have had visits during the building from Garry the building manager. We can highly recommend this firm, and I'm sure our friends and family can see for themselves the high quality of workmanship in our lovely orangery.
Would highly recommend Visual, from start to finish everything went very smoothly, we are really pleased with our new conservatory, all the workmen where professional, well mannered and always punctual. Would certainly use again Thank you
Did a great job in adverse weather conditions. These were the last three windows in our house prior to Visual had fitted bi fold doors, conservatory and 12 windows on a previous contract. Just the three doors to do once we have saved up!!.
The whole process was so easy from start to finish. Really helpful and professional service from all of Visual staff, from Sales to Installation- would definitely use them again and recommend them to friends and family.
Would highly recommend Visual, from the sales staff to the builders. Very competitive quote and the workmanship was fantastic, all the staff were polite, helpful and couldn't do enough for you. Always came when they said they would and always on time if not early. Thanks again
We are more than happy with the service they told you a time and date and they was there, no waiting around, they was so helpful they put your mind at rest even the workmen was so good the cleaned up after themselves all the time, we would always recommend Visual Great company Well Done we was nervous about spending so much money but the outcome was brilliant, We had 3 quotes and only the Visual Sales guy pointed out what other could not and also saved us money and he alone is worth is weight in gold again Well Done Thanks N & G
No problems , well looked after all the way through
From start to finish Visual were friendly and professional We can not praise them enough. We will recommend them, it has been a pleasure to deal with the team. Thanks for all your help.
New orangery plus replacement of 26 windows and one new stable door. Minimum waiting time after order. All tradesmen well coordinated and worked well together. Would certainly recommend to others
After a slight confusion over the start date the whole process could not have been any better. ALL the team involved were friendly, punctual and have fitted us a great porch which all who see say looks like it was built as part of the original house. Great job. Even managed to carefully demolish the old delapidated porch (cheerfully) as I wanted to save the old glass which made their job a lot harder. Thankyou the whole team.
Glad to have lived long enought to actually had a big job done right first time with no complaints, and able to score the company with full marks in every department. Cannot believe how it all came together so fast and efficient. Never left a feed back before, but it would be an injustice to Visual and all the great people, and we dealt with over ten from start to finish, not to tell every sceptical person like me, that this firm does actually do what they say, when they say and even at a good price. Thanks again Visual for my great orangery. Bernard Young
fantastic job and great deal! thanks
My conservatory roof was replaced after much dissatisfaction from a previous supplier. What a fantastic result, my conservatory is now warm and usable, it is a pleasure to sit in and relax. The work was completed quickly and efficiently. I cannot believe what a difference it has made. Thank you for every thing.
Really great service and I am delighted with the end product. Everybody was on time and very helpful. I have had several conservatories built over the years and this has been the best. Would highly recommend to friends and family.
The salesman who visited our home was very polite and very helpful. I was, however, annoyed that he said that the company didn't have a lot of work on and consequently if we considered to use your company he would make a discount if we could have the work done almost straight away. I found out later from all the other workmen that they were very busy, indeed, we were supposed to have all the work completed by the end of September, however, it was the middle to late October before all the work was completed! John and Ben who constructed the base and brick work were fantastic. Always cheerful and helpful. Mark and Mark who constructed the conservatory were both stars. The weather conditions they had to work in was awful, however, unlike other companies, they worked through it and were cheerful and helpful at all times. Kevin (hopefully I have the name corrected) who fitted our flooring was a gentleman and made a fantastic job. Ian the gas mans work was matriculates. I would recommend his workmanship to anyone. Paul and Patrick the electricians were polite and helpful and I would recommend their work to anyone Mark returned and did the second fix and as usual, friendly, polite and so helpful.. Unfortunately I cannot remember another gentleman's name but he came and resolved the issue I was having with one of the sliding doors. As usual polite and very helpful. Both Paul and Steve who I spoke to on the phone were both very helpful and very understanding when we had any issues, which were very few. Punctuality of all the workmen was fantastic. Overall I would certainly recommend your Company and would be happy if any of your future customers wanted to look at the workmanship of our conservatory or ask us any questions. Thank you so much for all the hard work that was displayed by all the team, I am so happy with the end result and cant wait to be able to use it on a daily basis.
I was very pleased with all aspects of workmanship and quality of work done
The door that I purchased for my house was installed beautifully, the design was perfect and the aftercare support great. I did find the approach in the sales room a little heavy even though I knew exactly what i wanted and I think the design of the brochure looks a bit outdated too, probably great if you've a 50 year old woman but not a mid 20's man. Cool it up a bit, just a bit of good graphic design would go a long way to improve the image. other than that a great selection
We could not have had a better team of fitters they were brilliant. The old conservatory was taken down and the new one fitted in 1 day! The next day the little bit of plastering that was required was done - job finished. I would recommend this company to anybody without hesitation.
From our initial visit to the showroom at Birstall to final job completion it has been a great experience. Our first visit to the showroom we were very impressed with the knowledge and helpfulness of the salesman. The home visit was within a few days and again the dsalesman was honest and helpful in his assessment of what might work well for us. Bit disappointed in length of time to start job but I think this is more to do with wanting job to be done and finished asap after deciding you want an Orangery! I think its called impatience! All workmen without exception were punctual,courteous and professional. The quality of their work was excellent and they always left our home as tidy as possible at the end of each day. Any queries we had were answered promptly and the team were happy to accommodate small changes / additions to our requirements. We are thrilled with the Orangery - I think it has exceeded our expectations and we are looking forward to making good use of it in the years to come. Excellent work Visual. Many many thanks
We were given a good introduction to the products on offer, and very happy to place our order with Visual. Mark paid us a visit and we agreed a package, this was followed by a visit from their survey expert. They both were very proffesional and gave us a very good delivery date. On the agreed date the team of two arrived prompt at agreed time and despite our garden and conservatory being tricky for entry they dealt well with situation along with a lovely sense of humour. We are very pleased with the result and we intend to place a further order with Visual and will recommend them to our friends and neighbours.
can not find fault with work men any thing asked of them was not too much trouble advise from surveyor was great.all went very well.always left site clean and tidy.ready for nice weather to get full use of my extra room.thank you all
All the team who have been involved in our conservatory project have been brilliant. Corteous, professional and pleasant, a really pleasure to have around and now that the conservatory is finished I actually miss them being around. This is the second conservatory we have had from Visual (nothing wrong with the previous one, just a change of design), and I would recommend them and use them again in a heart beat. The quality of their work is fantastic, and if previous work is anything to go by, their standard of aftersales care is outstanding. We love our new solid roof conservatory as it will make a huge difference to our family life. My only criticism would be that the plaster and electrician who came (outside contractors) did not have the same impecable standard of finish, punctuality and cleanliness as Visual's own guys, but may be that is because they set a very high standard that is hard to match. We will be having Visual back for our next project.
We had our door fit first on the recommendation of my neighbour, we had a slight problem but this was sorted with no problem. We decided then to have the windows done and it was the best decision we made. The two fitters were a delight, polite, great workers no mess and did a great job. I would not hesitate to recommend this company to any body, infact my neighbours were so,taken with the windows and workmanship they are having there windows and doors done
I am delighted with the completed project. Very friendly and professional staff, excellent price and would 100% recommend to anyone.
As you can see from our ratings we are delighted with all aspects of the service we have received from Visual. From the first sales contact with Steve through Richard's survey and the installation process our dealings have been highly professional and courteous. We needed our conservatory installation completed at short notice and the Visual team pulled out all the stops to achieve this. Special mention to installers Gary and Alex who did a superb job, and extra thanks to Gary for coming in on Good Friday to ensure everything was completed on our deadline. Viva Visual!!!
7 am skip arrived, 8.30 Rob and others arrived on site, wasting no time dug out the footings. That was the theme through out the whole project. At every stage every one was very polite and professional. Every one cleaned up at the end of each day, ready for the next. The conservatory was complete ahead of expected projection. To a very high standard indeed.
We had the door fit on the recommendation of my neighbour, and we were very pleased we had some issues with the fitting, but they were back in no time and the problem solved. We were so happy with the way our order was handled we have ordered windows as well. I can not recommend them highly enough. They were punctual, polite and tidy workers. Excellent all round
Very impressed with the chaps who installed the patio door. Very polite and professional - super job.
Extremely happy from start to finish. The salesman and all the tradesmen were polite, friendly and professional. They always arrived on time and it was very apparent that they took pride in their work. Will not hesitate to recommend them to others. Thankyou.
From start to finish the whole process was seamless. All staff arrived on time and carried out their work with no disruption to ourselves. The work was completed quickly and efficiently. Your Company have an excellent team and are to be congratulated. I have already recommended them to a friend who is not in a position at this time to proceed but will definately visit the showroom when they are. We are absolutely thrilled with the end result and to think we were going to have a flat roof extension!
A wonderful and professional experience throughout the whole process and build. Initially requiring a new front door to replace a badly fitted one, which incidentally has immediately made significant changes - warmer and reduced fuel costs, to a tentative enquiry on a conservatory to the creation and build of this wonderful orangery. After being built (and tested) in some of the wettest weather on record, it was found to have a tiny ingress of water through a seal which was rectified immediately. Thank you to everyone who had a hand in this.
Salesman very knowledgable, no pressure to buy, very quick lead time and construction. Very impressed
We have just had a Conservatory fitted. The organisation was First Class. All the Teams worked their timings to follow each other perfectly. We are delighted with the finished product. We wanted some unusual features but Visual took them in their stride. We have already had some Windows and a Composite Door fitted by Visual and are now saving for the next stage. Many thanks to all the people involved - it was a pleasure having you in our home.
This is the 2nd time we have dealt with the Company and find the product to be of high quality, the fitters fast and efficient and any "teething problems" dealt with promptly and without any quibble. Highly recommended.
We are extremely happy with the orangery we have had built. The quality is great and the whole installation has been efficient and flexible to our needs. All the members of the team have been helpful, friendly and professional. I can highly recommend Visual as a company to use. Thankyou
We have had a fantastic orangery built in no time at all. All the tradesmen were professional, polite & super efficient. I would highly recommend this company to anyone who wants a beautiful orangery built that will really enhance their home.
I don't like to give 100% for any review because it's not realistic but other than a couple of minor glitches I cannot fault the service! punctuality or workmen.
We would highly recommend Visual, for any work you are seeking to undertake – we received excellent service from our initial visit to the showroom, right through to full completion of our Orangery. Prior to instructing our build, we shopped around to look at various other companies in the region, to look at ideas and to gauge prices. The sales person at Visual, Steve, fully understood our requirements and happily talked us through the different options available, to ensure our needs were fully met. Steve was without a doubt the keenest and most knowledgeable person we had met, who within an hour, had prepared full drawings and costings for us – which is something that we’d struggled to obtain from other companies! From then on, we knew that Visual were the company we wanted to complete our build. In terms of the actual build; I’ll be honest and admit that I was expecting a huge mess and a stressful time, but that wasn’t the case! Every single member of staff/contractor was very friendly and professional, they all knew their individual trade, answered any questions we had and completed the work in a timely (and very tidy!) manner. As you would expect, we had a couple of tiny snagging issues post-build. Again, the team at Visual responded very quickly to our calls, arrived on time and as agreed to complete the work, and delivered a high quality service - I cannot fault the work and we are extremely happy with our finished product! Mr and Mrs Anderson
the whole process has been excellent with little upheaval. All workmen and representatives from Visual have worked to and maintained the highest standards. I have already recommended Visual to others.
The teams arrived at the appointed time to replace the conservatory roof.Whilst one team off loaded the van and sorted the roof sections the other team began removing the old roof.Everyone seemed to know what they were doing without being told.I was surprised how quickly and efficiently the new roof was fitted I am very impressed with the result. The old roof was taken away and the area was cleaned up afterwards to a high standard.
The overall experience and value for money was excellent. Installation was quick and easy, no mess as the installers cleaned up as they went along. Would certainly recommend the company to anyone thinking of purchasing their products
everything about our experience was good. from initial meeting to the end product. all the workmen were punctual, friendly and tried their best to keep the site clean and tied - not always easy in November. I love my Orangery and it only took about 3 weeks from breaking ground to sitting in it. Everything went so smoothly, a good experience from start to finish.
Excellent service from start to finish - very satisfied with finished results. The fitters even resealed one of our old windows for us free of charge :) I'd defintiely recommend the company.
We needed to replace our old leaking back door which was a Barn Door and so opted for a Rock Door Barn Door which is white on the inside and black on the outside. We are very very pleased with our purchase, the Rock Door is brilliant and the service we received both from the surveyor and the fitter was excellent. The fitter was actually a friend of a friend so that was nice, but even so I have to say what an excellent job he made, so punctual, quick, efficient and tidy !! THANK YOU VISUAL - We will certainly use you again and recommend you to all our friends & family. Kind regards, Mr & Mrs Jackson (Date 26/11/13 Time 15:18)
Great service from start to finish. I love my new door!!!!!!!!
EVERYONE WHO WORKED ON MY CONSERVATORTY WERE PUNCTUAL WELL MANNERED AND FRIENDLY AND NOTHING WAS TOO MUCH TROUBLE ANY LITTLE SNAGS I HAD WERE PUT RIGHT STRAIGHT AWAY' I AMVERY HAPPY WITH THE FINISHED RESULT
All the staff that we dealt with were courteous, friendly and helpful. Their advice was much appreciated and acted on. The fitters did an excellent job - not one tile was damaged during the fitting process, much to my delight. I would definitely recommend them to friends and relatives.
Following the fitting we did have a few problems but these were dealt with very quickly in a very professional manner. Many thanks
A very positive experience, with outstanding results!
Love the fantastic quality of the Rock Door. Kevin the installer arrived exactly when promised and took time to install the door to a brilliant standard. He was very conscientious.
All staff professional and helpful. Installation went well and ahead of schedule.
Your fitters Gary & Emma were punctual, well mannered, a great team and as tidy as they could be. The only thing that let your company down was two different glass designs fitted in bathroom window, your error (was sorted within a few days though). The Thankyou card was a nice touch but whoever put them in envelope forgot to put in a paper questionnaire, luckily I can send online. Would definitely use your company again and if anyone asks will say your name!!
An excellent, friendly and professional service from all concerned! We are very pleased with our new door. Thank you.
We experienced the best possible service from start to finish. We were impressed with the reception and advice we received in the show room and the organisation and quality of the work in the build was first class. The team were always punctual, hard working and proud of their work. We are delighted with the conservatory and will be only too pleased to recommend the firm to anyone.
The two guys who came to fit the new windows were on time, pleasant and efficient. Very pleased with the result, thank you Mark and Mark.
Very pleased with the finished orangery. The build process was stress free and well managed. We are highly satisfied with the company. The staff were hard working, punctual and pleasant at all times.
Very pleased I chose Visual conservatories, from the initial contact I had professionalism all the way. The workmen came when they said they would and worked hard the whole day. Before they went home they made sure everything was clean and tidy. All the trades worked in unison so my conservatory was completed in the time stated and to a very high standard. Would not hesitate to reccommend Visual Conservatories.
from the moment we walked into the show room we were not put under any sales pressure, we decided that we wanted an orangery Drury advised us of styles, sizes etc, he carried out an interim visit the next day he was punctual, well mannered and again did not put us under any pressure. when we decided to go ahead with the build he returned and went through the finer details. The surveyor came to measure he was also well mannered and punctual, he explained what would happen in the time scales and advised on design etc. The builders were efficient, well mannered and cleaned up at the end of each day, their workmanship second to none. The electrician was punctual and tidy The Glaziers were efficient, punctual and clean as was the plasterer, the joiner who laid the floor worked efficiently and was also punctual. Overall the service was excellent we were informed each time one section was complete when the next one would start, we would recommend this company and are delighted with our new orangery!!!
Great Members of staff John& Ben Builders- Philip Joiner -Plasterer Excellent
Exceptional service from start to finish. Called in showroom and was given price within 5 mins. Steve was not pushy and no hard sell. We were actually only enquiring but were so impressed we followed up day after and placed order. Job completed within three weeks and the fitters were brilliant. it was a pleasure to have tradesmen who took a pride in their work-nothing too much trouble. Everyone who we had dealings with were brilliant. Cannot recommend this company high enough.
For anyone thinking of having an old conservatory replaced, do it and use these guys! No pressure sales, courteous service, and an excellent construction team who worked tirelessly in West Yorkshire drizzle to give me a beautiful conservatory. It's now like seeing my garden in High Definition. Worth every penny. Thank you very much. Catherine
From our initial meeting with Steve Cooper, our Orangery was completed within 6 weeks. Everything from start to finish was completely in line with the schedule that Steve had agreed with us. The whole build and finish were completed by true professionals and we are absolutely delighted that we chose your company for the installation. I would genuinely recommend your company to anyone. Finally it was a pleasure to give the order to a local company and I wish you every success in the future as you deserve to prosper with the standard of work that you have delivered.
I would like to add a big thank you for the efficient way my new windows and doors have been fitted in perfectly. I will certainly recommend Visual to my friends and family.
Overall the work was good. We did have a couple of concerns and these were rectified promptly.
The whole process from start to finish was a very enjoyable experience. Each and every one of the team, from sales staff to the builders and fitters were exceptionally pleasant, well mannered and good at their jobs. I am extremenly happy with the end product which was completed on time and at a very competitive price. I would have no hesitation at all in recommending this company to others in the future
A professional and painless process from start to finsh from friendly knowledgeable people,all questions were answerd in a clear and non patronising manner. The installation was carried out on schedual with a minimum of fuss,disruption and muck. The windows are great improvement reducing noise and heat loss and we are very pleased with the Rock door. A big thankyou to all concerned.
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